Refund policy

Return and Refund Policy

Due to the nature of our product, we do not accept returns or exchanges on any orders.

However, if your order arrives damaged, incorrect, or if there’s an issue with your delivery, please reach out to us within 7 days of receiving your order. We’re happy to make it right with a refund or replacement when appropriate.

To report an issue, reach out to us at contact@cotahydration.com with your order number and a photo of the problem (if applicable).

Your satisfaction matters to us, and we’re here to help.